Privacy Policy

Privacy Policy – BAGGY Store

At BAGGY, we value your privacy and are committed to protecting your personal data in accordance with the Saudi Personal Data Protection Law. By using the BAGGY website or any of its services, you acknowledge and agree to this Privacy Policy.

1. Personal Data We Collect

We may collect certain personal data necessary to provide our services, including but not limited to:

  • Full name
  • Email address
  • Mobile number
  • Postal address

2. Methods of Data Collection

  • Directly: When creating an account, placing an order, or contacting us through the website.
  • Indirectly: Through cookies and similar technologies while browsing the website.

3. Purpose of Data Collection

  • Processing orders and registrations securely
  • Improving user experience and personalizing content
  • Responding to inquiries and handling complaints
  • Sending updates and marketing offers (with your consent)
  • Analyzing performance and improving BAGGY products and services

4. Data Protection & Security

We apply appropriate technical and organizational measures to protect your personal data, including:

  • Using encryption technologies and secure networks
  • Restricting access to authorized personnel only
  • Securing data transmission using SSL protocols

BAGGY does not store any payment card details on its servers. All payment transactions are processed through certified and secure payment service providers.

5. Cookies Policy

BAGGY uses cookies to enhance website performance and user experience, including:

  • Saving shopping cart contents
  • Remembering user preferences
  • Analyzing browsing behavior to improve services

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.

6. Data Sharing

We do not sell or trade your personal data to third parties, except in the following cases:

  • Service providers or operational partners (such as shipping and payment providers) as required to deliver services
  • Compliance with legal or regulatory obligations
  • Sharing non-personal data for analytical or development purposes

7. Data Subject Rights

  • Know how your personal data is collected and used
  • Access your personal data
  • Request correction or updating of data
  • Request deletion of data unless legally restricted
  • Withdraw consent for data processing at any time

These requests can be submitted by contacting us and will be addressed within a reasonable period not exceeding seven (7) business days, free of charge.

8. Legal Basis for Data Processing

Personal data is collected and processed based on your explicit consent. Consent may be withdrawn at any time unless processing is required to fulfill legal or contractual obligations.

9. Data Retention Period

Personal data is retained for no longer than three (3) years from the date of collection, unless a longer retention period is required by applicable laws or regulations. After the retention period, data is securely deleted.

10. Data Breach Management

In the event of a personal data breach, BAGGY will take the necessary legal and technical measures, including notifying relevant authorities and affected users as required by law.

11. External Links

The BAGGY website may contain links to external websites. BAGGY is not responsible for the privacy practices or content of those websites.

12. Data Protection Officer

BAGGY Store Management is responsible for personal data protection. You may contact us through the following:

13. Complaints & Inquiries

For any inquiries or complaints related to this Privacy Policy or the processing of personal data, please contact us using the details provided above.

14. Privacy Policy Updates

BAGGY reserves the right to modify this Privacy Policy at any time. Continued use of the website after updates constitutes acceptance of the revised policy.

15. Governing Language

In case of any discrepancy, the Arabic version of this Privacy Policy shall prevail and be considered the official reference.

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